Exam Outline

Please find the exam outline here.

Recommended Reading

The following publications have been recommended by the Exam Development Committee as excellent preparation resources. It is highly recommended to use the versions currently listed on the website. Our exams are meticulously designed around these specific materials to ensure clarity and fairness in the assessment process.

• Records and Information Management, 2nd Ed. by Patricia Franks, Ph.D., IGP, CRM, CA, FAI
• Records and Information Management: Fundamentals of Professional Practice, 4th Ed. by William Saffady, Ph.D., FAI

In addition, specific to Part 1: Essentials of Contemporary Management, 7th Edition by Gareth R. Jones and Jennifer M. George, ISBN: 978-1-2595-4547-4

In addition, specific to Part 5: Fundamentals of Information Systems, 9th Edition by Ralph M. Stair; George Reynolds, ISBN-10: 1337097535, ISBN-13: 978-1337097536

Accepted Acronyms

Please see accepted acronyms here.
 

Key Terms

The key terms listed below are offered as an additional exam preparation study aid.  To use, click the link to download the file.  

Part 1 Management Principles and the Records and Information (RIM) Program
Part 2 Records and Information: Creation and Use
Part 3 Records Systems, Storage and Retrieval
Part 4 Records Identification, Retention, Protection and Disposition
Part 5 Technology

Sample Questions

The sample questions are offered below are meant as samples only. They are not in the test bank and will not appear on any exam. The answers also list the line in the Outline that each question would be tied to where it is on the exam.

• Part 1 Management Principles and the Records and Information (RIM) Program
• Part 2 Records and Information: Creation and Use
• Part 3 Records Systems, Storage and Retrieval
• Part 4 Records Identification, Retention, Protection and Disposition
• Part 5 Technology
• Part 6 Sample Business Case
  • Fossil Pipeline Question
  • Fossil Pipeline Answer
  • Parklawn Property Management Question
  • Parklawn Property Management Answer
  • Big Clog Inc Question
  • Big Clog Inc Answer

ICRM Prep Workshop

Please click here: https://www.icrm.org/CRA-CRM-workshops to find out the latest information on our Exam Prep Workshops.

ICRM Office Hours

Please click here: https://www.icrm.org/icrm-office-hours to learn about our monthly ICRM Office Hours. 

Exam Preparation and Mentorship

The ICRM offers examination mentorship opportunities to candidates and mentors for the CRA and CRM examinations (Parts 1-5, and Part 6). More information on the mentorship program is available in Exams and Application section on the website or by clicking here.

Additional Resources

• ARMA International - https://www.arma.org
• The Information Management Magazine - https://magazine.arma.org/
• AIIM – The Global Community of Information Professionals - http://www.aiim.org/Community
• American Archivist, The Society of American Archivists (SAA) - http://www.archivists.org/periodicals
• Disaster Recovery Journal - http://www.drj.com